WHAT DO WE DO WITH YOUR INFORMATION?
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
CONSENT
How do you get my consent?
If we ask for your personal information for a reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@craigmont.com
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow requirements and implement additional generally accepted industry standards.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Last Updated: 2/2/2026
Craigmont (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, resident portals, and SMS/MMS messaging program.
We use collected information for the following purposes:
When you opt in to our SMS/MMS messaging program, we collect:
Your phone number and SMS/MMS consent information are used solely for:
We do not sell, rent, lease, or share your phone number, SMS/MMS consent, or messaging data with third parties for their marketing purposes. Your mobile information will not be shared with third parties or affiliates for promotional purposes.
We may share your phone number with third-party service providers who assist in delivering our SMS/MMS messages (e.g., messaging platforms, telecommunications providers). These providers are contractually obligated to:
We may share your information in the following circumstances:
When you have provided explicit consent for specific sharing purposes.
With vendors and service providers who perform services on our behalf, including:
When required by law, regulation, legal process, or governmental request, including:
In connection with a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.
When necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
We implement reasonable administrative, technical, and physical security measures to protect your personal information, including:
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
SMS/MMS consent records are retained for a minimum of four (4) years from the date of consent or last interaction, in accordance with TCPA and carrier requirements.
You may request access to your personal information and request corrections to inaccurate data by contacting us.
California residents may request deletion of your personal information, subject to certain legal exceptions (e.g., records required for legal compliance or ongoing tenancy).
You may opt out of SMS/MMS messages at any time by replying STOP to any message or contacting us directly. See our SMS/MMS Terms and Conditions for complete opt-out instructions.
You may opt out of promotional emails by clicking the “unsubscribe” link in any marketing email or contacting us.
Our website does not currently respond to “Do Not Track” signals.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
To exercise these rights, contact us using the information below.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when the policy was last revised. Material changes will be communicated through our website, email, or other appropriate means. Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Craigmont, 8930 Wurzbach Road Suite 270, San Antonio, Texas 78240. Phone: 210.201.4430 Email: info@craigmont.com
For SMS/MMS support, reply HELP to any text message or contact us at the information above.
This Privacy Policy is effective as of 2/2/2026.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@craigmont.com
Last Updated: 2/2/2026
By opting in to receive SMS/MMS messages from Craigmont (“Company,” “we,” “us,” or “our”), you agree to these SMS/MMS Terms and Conditions (“SMS Terms”). These SMS Terms are incorporated into and subject to our general Terms of Service and Privacy Policy.
We offer SMS/MMS messaging services for the following purposes:
By providing your mobile phone number and agreeing to receive text messages from us, you expressly consent to receive recurring automated SMS/MMS messages at the phone number provided. Consent is not a condition of purchasing any property, goods, or services.
You may opt in to our messaging program by:
Message frequency varies based on your interactions with us and the nature of your tenancy or inquiry. You may receive:
Typical frequency: 2-10 messages per month, though this may vary based on circumstances such as active maintenance requests or lease renewal periods.
You may opt out of receiving SMS/MMS messages at any time by:
Upon successful opt-out, you will receive a single confirmation message. Opting out of SMS messages will not affect other communications (e.g., email, mail, or phone calls) unless you separately opt out of those channels.
For assistance with our SMS/MMS messaging program:
Message and data rates may apply. Standard messaging and data rates from your wireless carrier apply to all SMS/MMS messages sent and received. We are not responsible for any charges incurred from your wireless carrier. Check with your carrier for details on your messaging plan.
We do not guarantee message delivery. Delivery is subject to effective transmission by your wireless carrier. Carriers are not liable for delayed or undelivered messages. Factors affecting delivery may include:
Our SMS/MMS service supports most major U.S. wireless carriers, including but not limited to: AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and their affiliated MVNOs. Carrier participation may change without notice.
Your phone number and messaging data are handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number or messaging consent with third parties for their marketing purposes. Information collected through our messaging program may include:
For complete details on how we handle your information, please review our Privacy Policy.
You agree not to use our SMS/MMS service for any unlawful purpose or in violation of these SMS Terms. We reserve the right to terminate your participation in our messaging program if we reasonably believe you have violated these terms.
We reserve the right to modify these SMS Terms at any time. Material changes will be communicated via SMS or other reasonable means. Continued participation in our messaging program after changes constitutes acceptance of the modified terms.
Craigmont, 8930 Wurzbach Road Suite 270, San Antonio, Texas 78240. Phone: 210.201.4430 Email: info@craigmont.com
By opting in to SMS/MMS messages from CRAIGMONT, you acknowledge that you have read, understood, and agree to these SMS/MMS Terms and Conditions.
